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Senior Support Advisor (BB-FE0CA) Bundoora VIC La Trobe University Bundoora VIC

Senior Support Advisor (BB-FE0CA) Bundoora VIC

Bundoora VIC
2020-11-18 11:38:47
Senior Support Advisor (BB-FE0CA) Bundoora VIC
Senior Support Advisor Job No.:559985 Work type:Fixed Term Full time, Fixed term role until end of 2022$80,152 - $87,872 per annum plus up to 17% superannuationBased at the Shepparton campus About the role The Student Advising Divisions core purpose is to deliver exceptional customer service and valued solutions to students, staff and stakeholders. The team are the first point of resolution for all customer enquiries, providing seamless experiences through an omni-channel approach. The Student Advising Division operates in partnership with the academic enterprise to ensure the effective service delivery and provision of support and solutions responsive to individual student needs. Responsibilities will include: Provide general support and advice to students in the area of enrolment and academic outcomes, including academic recoveryCoordinate programs and initiatives to support and engage students from the relevant campus/pathwayLiaise, consult, and advocacy with university... stakeholders, to support successful outcomes for students from the relevant campusProvide proactive outreach and support, via various forms of communication, to identified students and guide them in a developmental process of Career goals, educational plans, positive learning. Skills & Experience To be successful you will have: An undergraduate degree in any area relevant to the position (e.g. counselling, career development, psychology, education, social work) with at least 4 years subsequent experience; or extensive experience and management expertise; or an equivalent alternate combination of relevant knowledge, training and/or experienceExcellent interpersonal skills, especially the capacity to work collaboratively and cooperatively in small teams and one-to-one and with a wide variety of stakeholders from diverse backgroundsDemonstrated organisation and problem-solving skills, with an ability to manage several different projects concurrently and to work independentlyDemonstrated capacity in student engagement program design, delivery and evaluation (on campus and/or online) Benefits Please click on this link for a full list of Benefits How to Apply Closing date: 11pm Sunday 29th November 2020 Position Enquiries: Suzanne Sealy Position Description below: PD HEO7 Senior Support Advisor (Shepparton).pdf Please submit an online application ONLY and include the following documents: Cover letter;An up to date resume; andA separate document addressing each essential and desirable bullet point in the Key Selection Criteria which is located in the position description. Please scroll down to apply. La Trobe University is an Equal Opportunity Employer. We encourage people with a disability, lived experience of disability, Aboriginal and Torres Strait islanders and people from culturally diverse backgrounds to apply for this position All La Trobe University employees are bound by the Working with Children Act 2005. If you are successful, you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement. For further enquiries on how to apply for this role, please contact Recruitment Partner Justin Bolton La Trobe University currently has a job protection framework in place whereby there is a salary reduction in place from the Collective Agreement. The amount shown in accurate as at the advertised date and will be subject for review at 30th June 2021 About La Trobe La Trobe Universitys success is driven by people who are committed to making a difference. They are creative and highly motivated, pursue new ideas and create knowledge. La Trobe is one of Australias research leaders, and the largest provider of higher education to regional Victoria. La Trobe University turned 50 in 2017, and over the half century of its existence it has established a reputation as an innovative and accessible university, willing to take risks and take on challenges. Our teaching and research address some of the most significant issues of our time and were passionate about driving change through operational excellence to benefit the communities we serve. Advertised:11/11/2020 Closing Date:29/11/2020
Bundoora VIC Australia (+1 other)
Senior Support Advisor (BB-FE0CA) Bundoora VIC La Trobe University Bundoora VIC
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