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Customer Service Representative - Batemans Bay/Moruya Batemans Bay NSW

Batemans Bay NSW
2021-09-15 05:40:17
Customer Service Representative - Batemans Bay/Moruya Batemans Bay NSW
Join our award winning innovative bank making a difference in local communities

Excellent training provided, opportunity for career growth and development

Casual on call- $34 per hr (Mon-Fri)

For over 140 years, IMB has been making our customers and communities better off. Our customer focus, innovative digital technology, and the strong trust in our brand from our customers has led to us being recognised as one of Forbes Magazine’s World’s Best Banks in 2020. A growing organisation, we’ve donated more than $10 million through our Community Foundation and we’re proud to be recognised as an Employer of Choice for Gender Equality.

IMB has an agenda of growth and continuous improvement, providing opportunities for skill development in an inclusive culture that is dynamic, genuinely supportive, and committed to the safety and wellbeing of its people.

As a Customer Service Representative you will join our experienced and friendly team in providing exceptional service and support to... our customers, whilst assisting them to achieve their financial goals and everyday banking and insurance needs.

What's involved:

Having conversations with customers face to face and over the phone and helping them with their banking and insurance needs and enquiries

Exploring new opportunities to find the right financial solutions that may improve their position

Using various technologies, systems and digital platforms, cash handling and balancing

Working with your Manager and team to collectively achieve the branch goals and objectives

General administrative duties

Maintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures

Providing support to our Batemans Bay, Ulladulla and Moruya Branches as required.

We would love to hear from you if you have:

Experience in sales and service, preferably in retail, banking or hospitality industries

Cash handling experience and an accurate eye for detail

A learning mindset and ambition to build a career in the banking industry

An aptitude for technology and proficient in MS Office programs/apps

Honesty and integrity and take pride in diligently following procedures and policy in a regulated financial environment

A flexible approach in the workplace, can take initiative, prioritise work and problem solve to complete daily work requirements

A genuine desire to help people, work directly with customers as well as work with and support a team.

Thorough training will be provided and the successful applicant must be prepared to attend paid training for 2-3 weeks full time upon commencement. Please note this is a casual position and as such hours will vary from week to week.

APPLY NOW by following the prompts. Applications close 12th August, 2021. For further information contact Daniel Coffey, Branch Manager via [email protected] Emailed applications are unable to be accepted.

Location: Batemans Bay
Batemans Bay NSW Australia
Customer Service Representative - Batemans Bay/Moruya Batemans Bay NSW IMB Bank Batemans Bay NSW
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