Team Leader Consultant Austria The Team Leader Consultant is responsible for providing leadership to a small team of Consultants. The role requires above-average understanding of Salesforce, ability to support project planning and ability to coordinate project teams, along with strong client management and communication skills.
Operational Responsibilities Ensure client satisfaction throughout project delivery. Consult on business requirements with the Client and advise on how AlphaSys can meet business needs. Lead/Facilitate workshops with clients to support project objectives. Work closely with the other departments to inform and feedback ideas and opportunities for improvement.
Line management accountabilities. Monitor and report on our team members' effectiveness and identify areas of improvement. Weekly 1:1 and HR support for all teams members as required.
Training & Development Lead and coach cross-functional teams to self-organise and achieve a higher level of maturity through continuous... incremental and sustainable change. Guide and mentor teams to ensure effective, scalable deployments with high levels of customer satisfaction.
Key Skills Experience with agile methodologies/tools is an advantage. Experience with mentoring and coaching staff is essential Proven experience with issue resolution and client management Ability to work directly with clients to define client requirements Strong written and verbal communication skills with excellent interpersonal skills Austria undefined undefined