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Technical Project Coordinator Yerevan

2021-03-16 08:34:09
Technical Project Coordinator Yerevan
General Duties & Responsibilities

- IT/Technical related projects coordination.

- Ensure the project needs are met in a timely and cost effective manner.

- Track the progress and quality of work being performed and provide feedbacks to superior.

- Any project related task assigned by superior.

- Work on areas Management specifies namely those that will improve brand, skill and job utilizations/ delegations

- Work closely across CS teams in suggesting solutions to more streamlined processes and less manual work in aims to improve staff work environment.

- In accordance with organizational goals, provide direction to team on activities and behaviors. Identifies and analyzes problems; plans tasks and solutions.

- Represents the team, presenting team suggestions and recommendations on processes and procedures in accordance with organization cost, quality, and productivity goals.

- To act as one of the links to IT for all issues as they relate to CS front line operations... including all current and new applications, all apps that have a negative impact on average handle time and productivity and all communication tools that manage communications across the structure, that can still enhance a rapid and professional service to our customers.

- Work with IT project managers to develop, design, and maintain resource management and project status reporting.

- Monitor milestones and deliverables to identify issues and escalate to Management as needed.

- Organize and coordinate project related meetings, document meeting minutes, assist in following up on action items

- Facilitate communications between various stakeholders and collaborate with different IT teams, local and off-shore
Yerevan Armenia
Technical Project Coordinator Yerevan Igaming Yerevan
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Kurt Svendheim Wattana, Bangkok TH
Kurt Svendheim
Wattana, Bangkok TH

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