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Therapist Dubai - United Arab Emirates

Dubai - United Arab Emirates
2021-06-01 06:01:09
Therapist Dubai - United Arab Emirates
• Provide guests with thorough and knowledgeable range of spa treatments using professional draping techniques.
• Escort all guests to changing rooms, retail/relaxation area or next appointment.
• Greet all arriving and departing guests in treatment areas by name.
• Receive and respond to all guests concerns, comments or complaints with discretion and urgency.
• Advise all incoming guests of treatment procedures, special instructions and billing information.
• Communicate guest request preferences to relevant departments and co-workers.
• Provide respect, sensitivity and concern for guests needs with a professional and pleasant manner.
• Maintain positive guest relations at all times, including in-house, external, residents and telephone enquiries.
• Accommodate VIP guest preferences.
• Practice professionalism in every situation with management, guests and employees, treating each person with respect and integrity.
• Maintain the confidentiality policy for all guests and employees.
•... Maintain guest history files.
• Ensure that all potential and real Hazards are reported immediately and rectified.
• Be fully conversant with all departmental Fire, Emergency and Bomb procedures.
• Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees.
• Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.
• Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others
Dubai - United Arab Emirates undefined undefined
Therapist Dubai - United Arab Emirates SOFITEL Dubai - United Arab Emirates
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