The Wal-Mart Supercentre in Carleton Place is located within the town’s SmartCentre grouping of stores on McNeely Avenue, just off Highway #7. It is open from 7:00 AM to 10:00 PM every day. This location is referred to as a supercentre since it carries the full range of grocery products, as well as all the products that are normally carried in all Wal-Mart stores. Outside, there is a spacious parking lot that includes spots around the right side of the building as well as at the front, and some handicapped spots.
Upon walking into the store, customers are welcomed by a friendly greeter. The grocery area encompasses the entire left side of the store, and includes a bakery, a deli, and a produce area, as well as numerous shelves of dry goods. Frozen and refrigerated foods are at the back. At the bakery, customized birthday cakes can be ordered.
At the back of the store, next to the frozen and refrigerated foods are the electronics section and the sports section. In a small booth next to the electronics section is the Photo Centre, where customers can have photos developed, and are able to get passport photos taken. Housewares, hardware and seasonal items are generally stocked along the far right-hand side of the store, with men’s, women’s and children’s clothing taking up the middle area, along with dressing rooms. At the front of the store, on the right-hand side are the health and beauty section, the pharmacy, and the hair salon, as well as the cash registers.
There are more than 10 cash registers in this Wal-Mart, and an express lane is open at all times. Customers can pay with MasterCard, Visa, debit, gift cards, or cash, and can get cash back from the debit machine. For returns or exchanges, customers must go to the Customer Service desk, located at the front left of the store near the doors, beside the multi-stall men’s, women’s, and family washrooms.
In addition to the standard seasonal section, during the summer (roughly from May to August) this Wal-Mart’s Garden Centre is opened up. Plants, as well as gardening supplies such as topsoil, are available here.
For hungry customers, there is also a McDonald’s in the store, which is open year-round from 8:00 AM to 10:00 PM daily.